Harness AI and Advanced Field Service Tools to Cut Truck Rolls, Boost Productivity, and Streamline Operations for Greater Profitability!

einshtein Software Highlights

AI-Enhanced Fault Detection and Remote Diagnostics

In today’s fast-paced world, ensuring the reliability and efficiency of your customers’ systems is crucial. Our cutting-edge AI-Powered Realtime Fault Detection and Remote Troubleshooting solution empowers your business to identify and resolve issues before they escalate, reducing downtime and enhancing productivity.
What We Offer
Instant Fault Detection
Our advanced monitoring systems continuously analyze your equipment and processes, providing immediate alerts on any anomalies or faults. This proactive approach allows you to address potential issues before they disrupt operations.
Remote Troubleshooting
With our remote troubleshooting capabilities, support teams can diagnose and resolve issues from anywhere. This eliminates the need for on-site visits, saving time and resources while ensuring your systems are back up and running swiftly.
Key Benefits
Minimized Downtime
Quickly identify faults and implement solutions to keep your operations running smoothly.
Cost Efficiency
Reduce maintenance costs, truck rolls, by addressing issues remotely and avoiding unnecessary travel expenses.
Enhanced Productivity
By ensuring your customers’ systems operate at peak performance, your team can focus on what they do best.
Data-Driven Insights
Our systems provide valuable data analytics, helping you understand trends and improve system performance over time.
How It Works
Continuous Monitoring
Our system collects real-time data from your equipment, analyzing performance metrics and identifying deviations, relying on minimal number of sensors and Edge AI.
Automated Alerts
When a fault is detected, our system sends instant notifications to relevant personnel, ensuring timely action can be taken.
Remote Access
Technicians can access systems remotely, using secure connections to diagnose issues and implement fixes without delay from their computers, tablets, and phones.
Follow-Up Support
After troubleshooting, our team provides detailed reports and recommendations to prevent future occurrences.
Predictive Maintenance

Our proactive approach to maintaining your heating, ventilation, and air conditioning (HVAC) systems leverages data analytics and monitoring technologies to anticipate potential equipment failures. This allows for timely maintenance, effectively preventing breakdowns before they occur.
Predictive Maintenance: Maintenance tasks are scheduled based on predictive analytics rather than fixed intervals, optimizing resource allocation and reducing downtime.
Advanced Analytics: We employ sophisticated analytics techniques and machine learning algorithms to enhance prediction accuracy over time. This site-specific learning process does not rely on external data, ensuring tailored solutions for your unique HVAC systems.
Sensorless Operation: Depending on the HVAC equipment, einshtein employs mathematical models, machine learning algorithms, and existing indirect data to predict outcomes without requiring physical sensors at specific measurement points.
Get a 360 Degree View of Your Business and Customers' Installations

einshtein’s advanced Field Service Tools enhance the efficiency and effectiveness of field service operations, and empowers you with advanced Work Order Management, Scheduling and Dispatching, Mobile Access and Improved Team Collaboration, Inventory Management, Reporting and Analytics, Billing and Invoicing. Here’s how:
Unified Data Model: Utilize a shared data model across CRM, ERP, and custom applications, centered around a common customer record.
Advanced Analytics: Leverage einshtein Analytics for sophisticated visualizations, trend analysis, and predictive algorithms.
BI Reports: Analyze data to evaluate team performance, track key metrics, and improve operational efficiency. Common reports include technician performance, service time, and first-visit resolution rates, which can be generated directly internally or exported to external BI tools like Power BI and Tableau.
Streamlined Data Management: Eliminate the complexities of master data management and the extraction, transformation, and loading (ETL) process before analysis.
Maximize Data Value: Unlock the potential of data currently trapped in spreadsheets and transform it into secure, trusted applications connected to your CRM and ERP.
Enhanced Visibility: Provide all users with comprehensive inventory and production visibility.
Team Collaboration: Realtime, tracked, and secure communication between field technicians and higher back-office support levels and management using apps running on phones, tablets, and web browsers.

Optional Software Services and Features

Integrated Smart Thermostat

The AI-Powered einshtein bHub premium is designed to revolutionize the way you manage heating and cooling in your customers’ space. It not only monitors existing commercial off-the-shelf thermostats but can also override them when remote troubleshooting is necessary. This ensures that any issues are swiftly addressed, minimizing downtime and enhancing comfort.
Seamless Replacement and Upgrades
Should the need arise to replace or upgrade your customer’s current thermostat, the AI-Powered einshtein bHub Premium offers a unique advantage. Its internal Smart Thermostat feature can be activated at NO ADDITIONAL LICENSING COST. This means you can enjoy the benefits of this cutting-edge technology without the burden of extra expenses.
Enhanced Comfort
Support for multiple sensors, significantly improving comfort throughout your space. One key component is a sensor mounted in the return duct, which effectively measures the temperature and humidity of mixed air from across the entire home. This strategic placement allows for more accurate temperature readings and ensures that every room maintains a consistent and comfortable environment.
With the AI-Powered einshtein bHub premium, you gain not only efficiency and convenience but also a smarter way to manage your environment.
Submetering

Enhance your energy management by connecting any certified pulse gas, water, and electricity meter to the AI-Powered einshtein Thermostat. With the capability to connect up to eight different meters, you can consolidate and monitor resources consumption effortlessly.
Key Features:
Comprehensive Data Access: Gain real-time access to meter data, allowing for informed decision-making and proactive resource management.
Detailed Reports: Receive in-depth reports that outline usage patterns, helping you identify opportunities for efficiency and savings.
Analytics Dashboard: Utilize the advanced analytics tools available through the einshtein Customer Relationship Management (CRM) system, enabling you to track trends and optimize your energy consumption.
Leak Detection and Prevention

Protect your customers’ homes with the advanced and distributed leak detection and prevention capabilities of the AI-Powered einshtein Thermostat.
Key Features:
AI Monitoring: Utilizing Edge-AI technology and acoustics, the AI-Powered einshtein Thermostat constantly monitors your home’s plumbing and HVAC systems for leaks, providing real-time alerts to prevent water damage.
Sensor cable Monitoring: The AI-Powered einshtein Thermostat constantly monitors your home’s plumbing and HVAC systems for signs of leaks, providing real-time alerts to prevent water damage. Sensor and AI monitoring can be enabled concurrently.
Predictive Analytics: The intelligent algorithms analyze historical data and current trends to predict potential leak sources, allowing for proactive maintenance and reducing the risk of water loss.
Automatic Shutoff: In the event of a detected leak, the AI-Powered einshtein Thermostat can automatically shut off the water supply, safeguarding your home from extensive damage and reducing emergency repair costs.
Energy Efficiency: By preventing leaks, you not only protect your home but also conserve water and energy, contributing to a more sustainable environment.
Multipath Cellular Router

Caleb Controls has partnered with Soracom to provide channel partners with the ability to connect their customers’ installations to the Internet through both Non-Terrestrial Network (NTN) and Terrestrial Network (TN) options, utilizing Narrowband-IoT and LTE-M technologies.
The MCR-1000 is designed to leverage the customer’s existing Internet connection, serving as either the primary or backup link. This innovative router enhances network uptime and boosts throughput by aggregating traffic across multiple network streams.
One of the standout features of this solution is its built-in traffic scheduler, which facilitates automatic failovers. This intelligent system continuously monitors the performance statistics of each network path, ensuring seamless connectivity even during network disruptions. By dynamically managing traffic, the Caleb Controls router optimizes both performance and reliability for users.
Additionally, when connected to metered networks, the AI-powered einshtein thermostat intelligently minimizes data exchange with the einshtein cloud. This optimization significantly reduces airtime costs, providing customers with a cost-effective solution while maintaining high performance.
IoT Integration

TheAI-Powered einshtein Thermostat revolutionizes HVAC management by enabling seamless Internet of Things (IoT) integration for any device connected through industry-standard protocols such as Modbus, BACnet, MQTT, and REST.
Key Features:
Versatile Protocol Support: The AI-Powered einshtein Thermostat is compatible with a wide range of HVAC equipment, including heat pumps and other systems that adhere to Building Automation System (BAS) protocols. This flexibility allows for easy integration with existing infrastructure, making it an ideal solution for both new installations and retrofitting projects.
Over-The-Air (OTA) Updates: With the ability to perform OTA updates, adding new devices or upgrading existing systems is simple and convenient.
SaaS Integration: On the cloud side, the einshtein Software as a Service (SaaS) platform supports MQTT and REST integration, functioning as an MQTT broker.